Healthwise® helps you make better health decisions.

Skip to the navigation

Healthwise Privacy Policy

If you are accessing Healthwise content through a website hosted by a sponsoring organization or other hosting service, the Privacy Policy of that organization's website will apply to your use and should be reviewed.


Healthwise helps people make better health decisions. Healthwise is committed to respecting the privacy of individuals. This Privacy Policy notice describes how Healthwise collects and utilizes your information:

  • Healthwise collects usage information to improve the usefulness of our products. Healthwise uses only aggregate information for reporting and improving Healthwise product and website performance. Healthwise may choose a third-party service to collect and maintain usage information.
  • Healthwise may disclose this aggregate information to some organizations when required by law or to comply with legal processes.
  • In some circumstances, Healthwise may collect personal information and provide the information to an organization that is involved in providing your health care (e.g., your caregiver or health plan). If Healthwise discloses personal information, all disclosures will comply with the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), the Health Information Technology for Economic and Clinical Health Act of 2009 ("HITECH ACT"), and privacy laws.

Except as noted above, Healthwise does not release, trade, or sell any individual-identifying information about usage of a Healthwise product to people or organizations outside of Healthwise. Healthwise products may have the look and feel of a sponsoring organization's website; however, all Healthwise information can be identified by the Healthwise logo that is visible at the bottom of each health topic.

Cookies and Web Beacons

Healthwise uses cookies and Web beacons to understand website user behavior and preferences, improve our website users' experiences, and manage our content. Cookies are text files that contain pieces of information that a website transfers to an individual's hard disk for record-keeping purposes. A cookie is created when an individual views the Healthwise product. The Healthwise server uses cookies to capture user movement on the site. These are persistent cookies, which remain on your computer to allow Healthwise to identify your browser, but they are not used to identify you. Healthwise cookies are stored only on your computer, and Healthwise does not release, trade, or sell any individual-identifying information generated from cookies. Web beacons are transparent graphic images located on pages of the Healthwise product. Web beacons allow Healthwise to capture the actions of website users as they move from page to page. This helps us understand how people navigate through the Healthwise content. We use this information to improve the quality of our products.

Additional Privacy Issues

All of the usage information that Healthwise collects is securely stored and is protected against unauthorized use. This information is stored on servers protected by physical and network security, including keys, access codes, and passwords. Access to the servers is restricted to authorized personnel who are trained on security policy and processes. Independent companies perform annual security audits. Healthwise has the right to update this policy at any time without notice. If this policy changes, the "Date last updated" at the bottom of this page will change. If you have any privacy issues regarding any Healthwise product, please contact your sponsoring organization or email Healthwise at If you contact Healthwise about any privacy issues, you can expect a response from Healthwise in approximately 10 days. Please do not send any personal health information to Healthwise.

Healthwise, Incorporated 2601 N. Bogus Basin Road Boise, Idaho 83702 1-800-706-9646

Date last updated: January 11, 2011