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Patient Concierge Service

Sometimes the difference between good and great is how we address a patient's unexpressed need or how we take care of that "little extra" that makes a stay that much easier. To address those opportunities, North Kansas City Hospital offers a concierge service.

Give a "Little Extra"

You can get assistance fulfilling a patient or visitor's non-clinical, "little extra" request by calling the Service Excellence concierge.

Phone: 816.691.2097 (inside the hospital, dial extension 4409)

Hours: Monday-Friday, 8 a.m. to 4:30 p.m.

After hours or on weekends, you may leave a message at extension 4409 and Service Excellence will make your request a priority at 8 a.m. on the next business day.

"It is the service we are not obliged to give that people remember most." 
- James C. Penney