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Supportive Care

The medical specialty of supportive care focuses on improving the quality of life for patients and their families facing a serious or chronic illness—through communication, pain and symptom management and coordination of care.

Compassionate Care for Quality of Life

At North Kansas City Hospital, our compassionate supportive care team, working together with your primary doctor, provides intensely personal care when you need it most. Supportive care is not a one-size-fits-all approach. Patients have a range of diseases and respond differently to treatment options. A key benefit of supportive care is that it looks at the patient as a whole to meet the individual needs of each person and family.

Learn more about our supportive care services and get answers to frequently asked questions about supportive care.

How Supportive Care Can Help

Working with your primary care physician, your supportive care team can provide:

  • Customized treatment to meet your individual needs, goals and values
  • Expert management of pain and other symptoms such as shortness of breath, fatigue, constipation, nausea, loss of appetite and difficulty sleeping
  • Guidance with difficult and complex treatment choices
  • Emotional and spiritual support for you and your family

Who Benefits from Supportive Care

Supportive care relieves the discomfort, symptoms and stress of serious illness and improves quality of life for patients, their family members and caregivers. Supportive care can be provided for any illness starting from the time of diagnosis. It often accompanies active treatment for illnesses such as cancer, heart and lung diseases, kidney failure, Alzheimer's disease and others.

Our Supportive Care Team

At North Kansas City Hospital, our supportive care team is dedicated to improving the quality of life of our patients. Our physicians are board certified or board eligible in hospice and palliative medicine. When you or a loved one needs supportive care, your expert team may include supportive care doctors, nurses, social workers and chaplains, working in partnership with your primary doctor.

Contact Us

For more information about supportive care at North Kansas City Hospital, call our Supportive Care Department, 816-691-1555.

Supportive Care Staff

Dr. Beth Thomas, Physician – 816-421-4240

Mick Burton, Nurse – 816-691-1581

Mike Neely, Nurse – 816-691-1572

Malissa Wilson, Nurse – 816-691-1592

Kate McGrath, Social Worker - 816-691-1567

Cindy Wiklund, Social Worker – 816-691-1579

Ann Champion Shaw, Chaplain – 816-691-4054


Supportive care team members are available at the hospital Monday through Friday, from 7:00 a.m. to 5:30 p.m. There is a chaplain on call 24 hours a day, seven days a week.


Services are provided throughout the hospital.


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