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e-Learning FAQs

What is the e-Learning program?

The Gift of Motherhood and Breastfeeding e-Learning programs are interactive courses with audio, videos and games that allow you to understand all aspects of pregnancy, childbirth, postpartum care and breastfeeding.

What do I need in order to view the program?

You’ll need the most recent version of Adobe Flash, a fast Internet connection (DSL, cable or other broadband) and Adobe Reader. You’ll also need a computer with sound and speakers or headphones to
hear the audio.

How do I use it?

Read the e-Book just like you would a traditional book by turning the pages. Click on the icons to learn more. Some icons open a video or animation, others give you added information. If you see a word in green, move your mouse over it to learn the definition. Click on the buttons below the flipbook to read information about North Kansas City Hospital.

What if I’m having difficulty?

First, make sure your Internet connection is working by visiting some other websites. Then, make sure you have the newest version of Adobe Flash. You may need to uninstall the previous version of Flash before you install the new version. For instructions on how to uninstall Flash, visit their support site here.

What if I can’t see anything?

It may take a few minutes for the program to load. When Internet access is slow, the e-Book may load more slowly than normal. If, after a several minutes, nothing appears, try restarting your computer.

What if the videos don’t work?

Give the videos a moment to load, and make sure you have the latest version of Flash. If it still doesn’t work, try restarting your computer.

What if my code doesn’t work anymore?

Try reentering the code, making sure there are no spaces before or after the code. Check your email for the confirmation that also contains the access code. 

Accessing from a mobile device?

iPhone, iPad or Android Devices

  • You will need to download another app to view the program on your tablet. Search for the “Puffin Web Browser” app and download the free version called Puffin Browser Free – Fast & Flash.
  • Open the Puffin App on your device.
  • Enter the web address provided by your facility.
  • Enter your access code and tap “Go.”

Kindle Fire or Nook Color

  • Kindle Fire – turn your flash settings on. This is located under Settings/Behavior/Enable Flash.
  • Open your web browser and enter the web address provided by your facility
  • Enter your access code and tap “Go.”
  • “Notes” option does not work on Nook Color
  • To access PDF attachments, tap on the ››› icon in bottom left corner.

All Mobile Devices

  • Check to make sure your volume is on and adjusted correctly.
  • Make sure you have the latest version of Acrobat Reader installed.
  • To view animation on page 26
  • Tap on ••• icon in the top right corner.
  • Select “mouse” in the bottom right.
  • A track pad will appear that is controlled by clicking and holding with both fingers and moving the magnifier glass over image.

eLearning

  • eLearning FAQs

e-Learning App

Google Play

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