Guest Services

Our Guest Services team wants to make your stay as comfortable as possible. To receive assistance, call Guest Services Monday-Friday, 7 a.m.-7 p.m., at 816.691.1642 (ext. 1642). If you call after hours or on the weekend, please leave a message and Guest Services will make your request a priority at 7 a.m. on the next business day


  • Cheer Card delivery
  • Birthday greetings
  • Reading glasses (limited to stock on hand)
  • Charging cell phones
  • Locating interpreter services
  • Locating cots, linens or sleep wear
  • Playing cards, crossword puzzles, word search and other puzzle games

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"Today I used guest services for the first time. I use a walker and had to go from the Pavilion to another appointment across the street in the 2700 building. I was so thankful for the kindness and help that Len and Kim provided for me! This saved me from calling and waiting on a cab just to take me across the street. Thank you for having this service and great staff!"

~ WOW comment from Barbara


For your convenience, we offer printable resources to help you keep track of important health details.

Medication Card

Family History Form